Hi All,
Looking for some advice. I had a sudden BSOD earlier and upon restarting my PC it came up with Startup Repair, only to have it fail to repair the issue. I have been following
this thread which seems to have stemmed from the same issue. I too am running Avast, so I suspect that may be the problem.
I have been following the steps in that thread and have reached the point of removing Avast keys in Regedit. I previously ran checks and also attempted to repair from the Win7 OS CD as was suggested in that thread.
I think that following the steps to remove Avast files may be the solution to my issue - however, as I am aware that Regedit can be dangerous to mess around with I wanted to check in and make sure I am following the steps correctly.
System info: Self-built PC, running Windows 7 on a Crucial M4 SSD, with two WD Caviar Black HDDs as storage drives.
CPU: Intel i5-2500k (not OCd)
GPU: EVGA nVidia 970 FTW
RAM: 4x4GB
It appears to have re-mapped my drives, my SSD is C: normally while my HDDs are E: and F:, but the system is currently reading C: as the Windows reserved partition of the SSD, the rest of that drive as F:, and the HDDs as D: and E: instead. This is in line with the user (Lethorio) in the earlier thread, however.
So, where I'm at now. I am around posts #65-70 in
that same thread and have found avast keys. Here are the keys in the first folder which appeared in the search results:
(Default) REG_SZ (value not set)
Capabilities REG_DWORD 0x00000000 (0)
Class REG_SZ LegacyDriver
ClassGUID REG_SZ {8ECC055D-047F-11D1-A537-0000F8753ED1}
ConfigFlags REG_DWORD 0x00000000 (0)
DeviceDesc REG_SZ avast! HardwareID
Legacy REG_DWORD 0x00000001 (1)
Service REG_SZ aswHwid
In this folder, should I be deleting just the DeviceDesc and Service entries, or all the keys? Should I simply delete the folder (labelled 0000 in LEGACY_ASWHWID)? Do I need to back it up somewhere first, and if so how would I go about doing that? I'm not sure where to find my HDDs (for backup purposes), as my use of regedit to date has been limited and always following instructions.
Apologies for the wall of text, I simply didn't want to go crashing through without first checking that I was proceeding in the correct fashion. Any other questions, let me know and I will be happy to answer.
Cheers,
Ken