I can't be certain that PowerDirector 11 Ultra is to blame, but on my first attempt to create a movie, I had a BSOD. I tried again today and it happened again, but it also happened about half an hour later while I wasn't using the program.
I have restored my computer to how it was last Saturday using Acronis True Image (before I installed PD 11), so I can't provide a full system report. I did however save two of the minidump file reports made using BlueScreenView, just in case anyone might be able to suggest what had been causing the problem. I had tried updating my drivers, just in case they were to blame and I had intended to run memtest, but I couldn't boot from a CD (I've recently changed both the drives, so maybe the BIOS isn't set up correctly). Anyway, this is what information was extracted from the minidump files:-
==================================================
Dump File : 010913-44881-01.dmp
Crash Time : 09/01/2013 19:02:32
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 00000000`00000000
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000000
Parameter 4 : fffff880`01297489
Caused By Driver : viamrx64.sys
Caused By Address : viamrx64.sys+13489
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7efc0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\010913-44881-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 285,087
==================================================
==================================================
Dump File : 010913-45926-01.dmp
Crash Time : 09/01/2013 06:45:09
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 00000000`00000000
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000000
Parameter 4 : fffff880`0132e489
Caused By Driver : viamrx64.sys
Caused By Address : viamrx64.sys+13489
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7efc0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\010913-45926-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 287,199
==================================================
Any advice would be much appreciated.
I have restored my computer to how it was last Saturday using Acronis True Image (before I installed PD 11), so I can't provide a full system report. I did however save two of the minidump file reports made using BlueScreenView, just in case anyone might be able to suggest what had been causing the problem. I had tried updating my drivers, just in case they were to blame and I had intended to run memtest, but I couldn't boot from a CD (I've recently changed both the drives, so maybe the BIOS isn't set up correctly). Anyway, this is what information was extracted from the minidump files:-
==================================================
Dump File : 010913-44881-01.dmp
Crash Time : 09/01/2013 19:02:32
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 00000000`00000000
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000000
Parameter 4 : fffff880`01297489
Caused By Driver : viamrx64.sys
Caused By Address : viamrx64.sys+13489
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7efc0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\010913-44881-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 285,087
==================================================
==================================================
Dump File : 010913-45926-01.dmp
Crash Time : 09/01/2013 06:45:09
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 00000000`00000000
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000000
Parameter 4 : fffff880`0132e489
Caused By Driver : viamrx64.sys
Caused By Address : viamrx64.sys+13489
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7efc0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\010913-45926-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 287,199
==================================================
Any advice would be much appreciated.