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Reformating from Win7 32 bit to 64 bit, Graphics Card issues and no sound, Oh my!

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Ready for a mouthful and a challenge? :whistling:

For my home built gaming PC, I had to purchase a new graphics card (Sapphire Radeon HD 7770 GHz Edition) to replace my old one (Geforce GTX 550 Ti) Obviously the difference between the two cards isn't TOO noticeable in my gaming rig, but the 550 has a driver problem that causes the driver to consistently crash, red dots during gameplay and glitches until you completely fresh reinstall the driver. The problem goes away shortly until it arises again, I had to use beta drivers that made the problem go away longer but it still would crash. :facepalm: Also when booting with this card, I have to physically push up on the left side of the card or else boot up screen doesn't appear. (Yes, I have reinstalled the card and used tighter screws to try to fix the problem but to no success.)

After much frustration, I decide to swap the card and much to my 'wonderful' luck, it won't boot up anything, even with the lifting trick. I do everything I can to make it work - drivers, bios, uninstalling the default card on the mobo - nothing works, there isn't even a sign of it being detected in Device Manager. There isn't any cases of a similar problem in other forums and eventually I discover that unlike the 550, the 7770 won't work without 4 GB of RAM.
"But I have 8 GB I say to myself!" This is true, but I didn't take into account Win7 32 bit only allows your computer to use under 4 GB. "Aha" I say to myself, and pony up and replace Windows 7 Ultimate Edition 32 bit with 64 bit. Still doesn't boot, even with the tricks. MUCH to my frustration, I have to reinstall the wonky 550 Ti.


To make matters worse (Or worst if you prefer). I'm not getting ANY sound from my speakers or headset After reinstalling audio drivers, swapping between realtek '97 and High Definition and 100s of plugging in and out and hoping for a PNP. This is what I know so far about the issue.
1. My headset IS being discovered, somehow. Inside Sound>Recording I can see one of the Microphones despite being "Currently Unavailable" does pick up sound. No success on the playback part though.

2. Inside playback are 4 Digital Audio (HDMI) "devices" that are all status: Not plugged in. No mention of the basic speakers I have or the headset. Trying to uninstall them in device manager causes them to plug and play and reinstall on their own, still with no sound.

3. In Device Manager there are 5 'High Definition Audio Device', 4 belonging to the HDMI from earlier not sure where the fifth one comes in. Inside System Devices I can disable One of the Two Audio Controllers to remove the 4 devices but the computer still doesn't pick up any of my real audio devices.

4. I tried reformatting again and reinstalling Windows 7 64 bit. Nothing changed.


I'm Attaching my SysInf and DxDiag for more information.

To be honest, I'm completely and utterly stumped. I hope turning to you guys leads to some breakthrough because I don't have a lot of energy left. If you can just even solve the sound problem I'd be appreciative since it would allow use of my entertainment again until I can figure out something else. Thank you very much for your time.

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File Type: txt SysInf2.txt (284.9 KB)

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