I've been having this problem since recently after I got the laptop over a year ago. Whenever my laptop is plugged in and under a heavy load (Videos, Games, and anything else that puts stress on the computer) It will either reboot suddenly (Instantly go black and restart) or freeze with colored bars on the screen (Multicolored, usually cyan yellow and magenta). I looked in the error log and found this. This is the error that happens every time.
My warranty is expired, so I can't get the computer replaced. I've tried switching to a charger my brother has for his HP Pavilion (Not a g4, but still g-series) I've tried googling my problem and have found a few similar issues, but no solutions to the problem. I would appreciate it if somebody could help me with this. Thanks!
P.S. If you need more information, feel free to request it.
Code:
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>2</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2013-03-08T21:33:09.702417800Z" />
<EventRecordID>192325</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>GarrettRyan-HP</Computer>
<Security UserID="S-1-5-18" />
</System>
- <EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">false</Data>
<Data Name="PowerButtonTimestamp">0</Data>
</EventData>
</Event>P.S. If you need more information, feel free to request it.