runtime error 429: activex component can't create object carrier e20 HAP 4.61

I bought this software carrier e20 HAP 4.61 but I got this big problem or error;

during installation;

(SSNDBU10) run-time error '429': ActiveX component can't create object.

and when running the program;

(xycfgfix) fatal error 429 loading data: ActiveX component can't create object.

appreciate much if anybody can help decipher this for me. I'm using 32bit vista.

Thanks