Help!! I am the least MOST technical woman around. When I log in to my Dell Inspring (Windows 7 Home Premium) the laptop thinks for a while then I get a Blue/Black screen with only the white cursor. I did try starting in Safe & Safe mode with networking however no luck! I also ran a test, received error 0142, which I understand is in reference to hard drive. The hard drive is new only about 3-4 months old. I can not start with commands either. I also tried to reinstall OS and since I can not see the screen this was unsuccessful.
Any suggestions or assistance would be great appreciated as I am desperate!!
Any suggestions or assistance would be great appreciated as I am desperate!!