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C++ Runtime error when trying to launch LAN messenger

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Hi all - would appreciate some help

We are an office that use LAN messenger for internal communication. Recently there have been several pc's which hang upon launch of the LAN msgr- it launches for like 5 seconds and then prompts C++ Runtime error -and closes.

I have had this issue before and i reinstalled the 2008 distribution packages for C++ runtime environment and it worked. but this time the problem still persists.

what are the possible causes and how can i get it fixed?

any advice welcome.

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