Windows Admin account not loading Guest account loading after Ctrl+Alt+Del
Hi,
My laptop (HP-Compaq-Pentium Core Duo) suddenly refused to start normally in my admin account. It will stop after welcome screen. Blank/Black screen appears and mouse pointer is moving over it.
(same happens in safe mode )
When i press Ctrl+Alt+Del.. few options come up like Lock the Computer,Switch User, Log Off and Change The password.. here Start Task Manager is missing
If i log off and use the guest account,same thing happens (blank screen with mouse pointer movable). But here if i press Ctrl+Alt+Del..along with other options "Start the task manager" options is present . So in task manager i can start the new explorer.exe in New Task tab and my desktop appears...
what is the solution ?
note:- i tried sfcscannow and it did not help. startup repair wont help. previous restore point wont help.
sfcscannow always come up with error that previous restart is pending....
best wishes
Hi,
My laptop (HP-Compaq-Pentium Core Duo) suddenly refused to start normally in my admin account. It will stop after welcome screen. Blank/Black screen appears and mouse pointer is moving over it.
(same happens in safe mode )
When i press Ctrl+Alt+Del.. few options come up like Lock the Computer,Switch User, Log Off and Change The password.. here Start Task Manager is missing
If i log off and use the guest account,same thing happens (blank screen with mouse pointer movable). But here if i press Ctrl+Alt+Del..along with other options "Start the task manager" options is present . So in task manager i can start the new explorer.exe in New Task tab and my desktop appears...
what is the solution ?
note:- i tried sfcscannow and it did not help. startup repair wont help. previous restore point wont help.
sfcscannow always come up with error that previous restart is pending....
best wishes