Hi, I'm having some serious issues with my computer I can't seem to resolve. I started having problems with internet and some programs not loading or running correctly. My first action was to run avira and malwarebytes and they found no detections, without being able to identify the problem I eventually did a system restore which made things worse. It logs me in with a taskbar message that I'm logged in with a "temporary account". Most the desktop is gone with a black screen as well as audio device not working etc. Any program or tool I tried to use either gives me an access denied message an error, or just freezes. Including all my computers security in control panel, it's disabled and I get an access denied message if I try to enable it.
I tried an earlier restore point without success. Now start up just gets to "preparing desktop..." and stops. I can bypass it with cntrl+alt+dlt and i'm logged in with this error "There was a problem Starting C:\Windows\System32\iedKcs32.dll Access is denied". From their everything at the click of the mouse has a problem.
Safe mode is a bit better, My desktop and personal files are all there, I can open internet and programs, but if I try to use them like backup or security etc. I get corrupt or denied messages and security options still freezes. Here's a few of the messages I'm experiencing.
Regular startup
Start menu - "The specified module could not be found. (msls3l.dll)
Misc control panel tools - "Do you want to allow the following program from an unknown publisher to make changes to this computer?
Program name: unknown.File Orgin: Hard drive on this computer."
Safe Mode
"A problem is preventing the troubleshooter from starting."
"The windows security center cannot be started"
So I reached out to my Antivirus support and a technician there went through my computer to make sure it was clean and it was. We could not get protection running again. I was recommended to try a windows 7 disk to correct issues with F12 from blue screen but I could not seem to get there. I booted from windows 7 home premium upgrade disk with F11 multiple times and tried various repair options from disk none of which seemed to work. The only other solutions I've tried were from posts with similar issues, In command prompt. Registry and SFC scans.
This computers fairly new and I also just got a new HD put in it so I don't think it's the machine and I really don't want to take it back to the shop. I just can't win this battle. If anybody has any recommendations or similar problems please let me know I'd appreciate it so much. Thanks
Operating System: Windows 7 Home Premium
Processor: AMD Phenom(tm)9500 Quad-core Processor 2.2lGHz
RAM: 3.00 GB
System type: 32-bit OS
I tried an earlier restore point without success. Now start up just gets to "preparing desktop..." and stops. I can bypass it with cntrl+alt+dlt and i'm logged in with this error "There was a problem Starting C:\Windows\System32\iedKcs32.dll Access is denied". From their everything at the click of the mouse has a problem.
Safe mode is a bit better, My desktop and personal files are all there, I can open internet and programs, but if I try to use them like backup or security etc. I get corrupt or denied messages and security options still freezes. Here's a few of the messages I'm experiencing.
Regular startup
Start menu - "The specified module could not be found. (msls3l.dll)
Misc control panel tools - "Do you want to allow the following program from an unknown publisher to make changes to this computer?
Program name: unknown.File Orgin: Hard drive on this computer."
Safe Mode
"A problem is preventing the troubleshooter from starting."
"The windows security center cannot be started"
So I reached out to my Antivirus support and a technician there went through my computer to make sure it was clean and it was. We could not get protection running again. I was recommended to try a windows 7 disk to correct issues with F12 from blue screen but I could not seem to get there. I booted from windows 7 home premium upgrade disk with F11 multiple times and tried various repair options from disk none of which seemed to work. The only other solutions I've tried were from posts with similar issues, In command prompt. Registry and SFC scans.
This computers fairly new and I also just got a new HD put in it so I don't think it's the machine and I really don't want to take it back to the shop. I just can't win this battle. If anybody has any recommendations or similar problems please let me know I'd appreciate it so much. Thanks
Operating System: Windows 7 Home Premium
Processor: AMD Phenom(tm)9500 Quad-core Processor 2.2lGHz
RAM: 3.00 GB
System type: 32-bit OS