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8 gb ram installed only 4 usable 64 bit

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Hi,

I was helping my friend build a system and we got everything installed and running alright. It is a windows 7 64 bit. While checking the ram though, it says 8 gb installed only 4 usable? cant figure out why only $ gb is usable? Seems like it detects the full 8 but only uses 4?

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