I am having difficulties with all of the sudden my cd/dvd-rom will not recognize Music CDs or burn DVDs or CDs. It used to do all of this and may computer is not that old (about 2 months). I have searched a variety of tech support websites, but have yet to find a solution. 1 possible solution from the Windows Support website for the CD burner issue says to, "Click to open the following folder:HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer \CD Burning\Drives". Well, for some reason that folder is not on my computer. I originally assumed that it is a simple driver issue and I have already explored every available driver from the Manufacturer's support website, as well as, tried their technical support. Both have not solved my issue and so I now I believe the issue to be a Windows 7 problem of some sort. Any help that you can provide me with is very greatly appreciated. Thank you!
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