Dell 560...windows 7 home premium...CPU worked absolutely perfect until yesterday...I was not using any antivirus and decided to download a free version of norton thru comcast cable...at the last step it told me to restart my computer...when I did after 3-4 minutes all I got was a black screen with an oversized white cursor...not blinking...I have tried everything I know along with trying all suggestions I have read online...disc does run but it always ends up on the black screen with the cursor...please advise if you have any ideas or suggestions...CPU is only 3 years old...maybe I should have said the hell with the antivirus...again, it always ends up on the black screen w/ cursor...thanks
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