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Computer freezes during scan

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I just finished reading an old thread about someone who was having the same problem I have had for years. I have not been able to carry out a full computer scan with any virus software or Ad-Aware in years. In fact, any attempt at defragmenting also freezes my computer. The only option, then, is to shut it down using the power off button.

I followed the instructions given to the other person who had this problem up until the point where he did a scan using Command Prompt. I tried to scan my computer using Command Prompt too, as the other person was instructed to do, but my computer froze at 38%. This is where I couldn't follow the help given on that thread anymore.

So what do you do in this situation if your computer freezes doing the Command Prompt scan too?

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