Hey everybody,
I am having serious problems with my laptop. Here are the specs: Dell N5010, Windows 7 Home Premium SP1, Intel(R) Core(TM) i5 CPU, M 480@2.67GHz 2.66GHZ, 6.00Gb of RAM, 64-bit operating system. I have run everything as an administrator, to no avail.
After a week without being able to charge my laptop (I was without a cable), I charged it to find that I could not connect to the internet, or that I was only given "Limited Access," i.e., none. I opened the 'Network and Sharing Center' to find that, under "View your basic network information and set up connections" heading, the text reads, "Unknown - The dependency service or group failed to start."
Going to the status of the Wireless Network Connection and trying to diagnose the problem gives me this error: "The Diagnostics Policy Service is not running."
In Services, under Diagnostics Policy Service, as well as the Base Filtering Engine, I receive the following error(s): "Windows could not start the x service on Local Computer. Error 5: Access is denied. (The variable is either Diagnostics Policy Service, Base Filtering Engine, etc.)
Also in Services, under Windows Firewall, I receive this error: "Windows could not start the x service on Local Computer. Error 1068: The dependency service or group failed to start.
Here's several of the things I have tried from perusing the other threads here, none of which have worked. Svc /SCANNOW has found no system integrity errors. In the Registry editor, changing the permissions of the Diagnostics Policy Service and Base Filtering Engine to "Everyone," and then trying to manually start the services in Services.msc.
I recently removed AVG 2013 from my computer, but this was only after the problem began. I thought that maybe there was a conflict between the firewalls of Windows and AVG. But removing AVG did not help either.
I cannot connect to the internet (via wireless or Ethernet cable), Windows Firewall will not start, Diagnostics Policy Service will not start, BFE will not start. Those are the problems I am having, and obviously I am pretty upset about it. I am not as technologically savvy as some, but if you point me in the right direction, I will do all that you tell me to do.
(I am using a separate computer to connect to the internet, and will be until the problem is solved).
Thanks in advance.
I am having serious problems with my laptop. Here are the specs: Dell N5010, Windows 7 Home Premium SP1, Intel(R) Core(TM) i5 CPU, M 480@2.67GHz 2.66GHZ, 6.00Gb of RAM, 64-bit operating system. I have run everything as an administrator, to no avail.
After a week without being able to charge my laptop (I was without a cable), I charged it to find that I could not connect to the internet, or that I was only given "Limited Access," i.e., none. I opened the 'Network and Sharing Center' to find that, under "View your basic network information and set up connections" heading, the text reads, "Unknown - The dependency service or group failed to start."
Going to the status of the Wireless Network Connection and trying to diagnose the problem gives me this error: "The Diagnostics Policy Service is not running."
In Services, under Diagnostics Policy Service, as well as the Base Filtering Engine, I receive the following error(s): "Windows could not start the x service on Local Computer. Error 5: Access is denied. (The variable is either Diagnostics Policy Service, Base Filtering Engine, etc.)
Also in Services, under Windows Firewall, I receive this error: "Windows could not start the x service on Local Computer. Error 1068: The dependency service or group failed to start.
Here's several of the things I have tried from perusing the other threads here, none of which have worked. Svc /SCANNOW has found no system integrity errors. In the Registry editor, changing the permissions of the Diagnostics Policy Service and Base Filtering Engine to "Everyone," and then trying to manually start the services in Services.msc.
I recently removed AVG 2013 from my computer, but this was only after the problem began. I thought that maybe there was a conflict between the firewalls of Windows and AVG. But removing AVG did not help either.
I cannot connect to the internet (via wireless or Ethernet cable), Windows Firewall will not start, Diagnostics Policy Service will not start, BFE will not start. Those are the problems I am having, and obviously I am pretty upset about it. I am not as technologically savvy as some, but if you point me in the right direction, I will do all that you tell me to do.
(I am using a separate computer to connect to the internet, and will be until the problem is solved).
Thanks in advance.