Hi, I'm new here, and I'm not 100% certain if this is the correct board to put this in, but...
The computer I'm using is: Toshiba Satellite L755D-S5160 (laptop), I'm running Windows 7 home premium 64 bit.
Here's my situation. It all started on Monday or so when I was doing my everyday business. Suddenly, my computer froze completely, nothing worked, not even ctrl+alt+del worked. My natural response was to shut it down manually using the power button. Once I did that I noticed there was an error screen that had a black background with white words (I really wish I could of screenshot this, I wasnt thinking). So again, I shut it down and boot it back up.
For the most part everything worked normally. However, I noticed the computer was being extremely cripple ever since the crash. It takes forever to boot up, load any programs, and perform any actions. It's even slow when I enter safe mode... I knew something was horribly wrong.
I tried the following things: CCleaner, Anti-Virus Scan, Malwarebytes, Defragmenting, System Restore, Factory Reset, and even reinstall using a windows 7 disc. None of these things fixed my computers slowdown.
Also, I don't know where my original Windows 7 installer is. So my friend told me I should try burning a windows 7 iso. So I did that and that's what I used.
I tried asking people I knew, nobody was for sure certain. I was told it could possibly be a hardware or ram problem, I'm really confused, frustrated, and freaking out because I can't afford a new laptop. So I decided to come here and ask for help.
What should I do about this problem? I really appreciate any help I'm given, and I'm thankful for that.
The computer I'm using is: Toshiba Satellite L755D-S5160 (laptop), I'm running Windows 7 home premium 64 bit.
Here's my situation. It all started on Monday or so when I was doing my everyday business. Suddenly, my computer froze completely, nothing worked, not even ctrl+alt+del worked. My natural response was to shut it down manually using the power button. Once I did that I noticed there was an error screen that had a black background with white words (I really wish I could of screenshot this, I wasnt thinking). So again, I shut it down and boot it back up.
For the most part everything worked normally. However, I noticed the computer was being extremely cripple ever since the crash. It takes forever to boot up, load any programs, and perform any actions. It's even slow when I enter safe mode... I knew something was horribly wrong.
I tried the following things: CCleaner, Anti-Virus Scan, Malwarebytes, Defragmenting, System Restore, Factory Reset, and even reinstall using a windows 7 disc. None of these things fixed my computers slowdown.
Also, I don't know where my original Windows 7 installer is. So my friend told me I should try burning a windows 7 iso. So I did that and that's what I used.
I tried asking people I knew, nobody was for sure certain. I was told it could possibly be a hardware or ram problem, I'm really confused, frustrated, and freaking out because I can't afford a new laptop. So I decided to come here and ask for help.
What should I do about this problem? I really appreciate any help I'm given, and I'm thankful for that.