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Re-installation Question

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I'm fixing my cousin's pre-owned HP notebook that has been running very slow, probably because of her using torrent, possibly because of malware. Problem is, she did not get the recovery discs.

I wiped the hdd (KillDisk) and tried to use my own recovery discs (for Acer, Win7 Starter). Everything went fine up to disc 4 but it's now stuck on "installing launch manager" for past 3 hours.

I anticipated the only difficulties will be due to the Acer-related applications but it seems I was wrong. Is there a way for me to fix this? I did some reading but have yet to find anything relevant. (Unless it's about the PQService partition.)

Thanks in advance!

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