Hey Guys
I was asked to look at an hp laptop and was told by the owner they were searching on muscular sclerosis and they clicked a link and a pick of Obama came up and they couldn't access their pc. So I hooked the drive to my pc and ran malwarebytes and mse scan on the laptop hard drive. I put the drive baxk in and had to do a system restore cause when it booted up two cmd boxes opend and one mentioned not finding something and the screen was black. I rebooted and some recovery console came up and asked for a user name and password. First choice was hpuser or msuser but no password I could think of would work so I selected user which let me in to restore the pc to aug and now I'm in but it says I don't have permission to run mse. I checked the user account and no other accounts are found and main is set as administrator. How do I fix the permissions so I can update security essentials and other programs?
I was asked to look at an hp laptop and was told by the owner they were searching on muscular sclerosis and they clicked a link and a pick of Obama came up and they couldn't access their pc. So I hooked the drive to my pc and ran malwarebytes and mse scan on the laptop hard drive. I put the drive baxk in and had to do a system restore cause when it booted up two cmd boxes opend and one mentioned not finding something and the screen was black. I rebooted and some recovery console came up and asked for a user name and password. First choice was hpuser or msuser but no password I could think of would work so I selected user which let me in to restore the pc to aug and now I'm in but it says I don't have permission to run mse. I checked the user account and no other accounts are found and main is set as administrator. How do I fix the permissions so I can update security essentials and other programs?