hi there, last week i logged onto my computer (i am the only user and had previously named my user account Jennifer) and when it started up, i got the windows screen, then it said "preparing your desk top". when it completely booted up, my background on my computer was gone, just a generic geometric shape. all my files were gone from documents downloads music pictures etc. and a bubble popped up saying i have logged into a temporary user account. nothing will be saved in this account, etc etc.
so i logged off, and the only account to choose from to log back in was called Owner. like previously stated, mine was called Jennifer.
So now my computer is getting refreshed every time i go online. nothing sticks to this account. i have to install my internet stick every single time i turn it on. no bookmarks, no nothing. i finally, after panicking like crazy found all of my user files under Owner on my C drive.
but my question is, how do i restore the owner's account back to being MY account. or if i have to make a new account, how do i transfer all of my stuff over to that account?
please help. i'm not completely computer illiterate, but i'm not the most high techy techy person. more of a medium to low techy techy.
thanks!
so i logged off, and the only account to choose from to log back in was called Owner. like previously stated, mine was called Jennifer.
So now my computer is getting refreshed every time i go online. nothing sticks to this account. i have to install my internet stick every single time i turn it on. no bookmarks, no nothing. i finally, after panicking like crazy found all of my user files under Owner on my C drive.
but my question is, how do i restore the owner's account back to being MY account. or if i have to make a new account, how do i transfer all of my stuff over to that account?
please help. i'm not completely computer illiterate, but i'm not the most high techy techy person. more of a medium to low techy techy.
thanks!