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win7 Won't download anything...

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Hi,
Running Chrome, and nothing will download, I keep getting the same message,
Windows can't find C: user/"name"/downloads.
I went in again as administrator, and IE won't do it either, however it tells me the file I am trying to download totally legal files, even purchases... contain a virus.
I have gone back in ...in safe mode but nothing changes.
I'm not clever with computers but I will try and follow instructions given.

This has all happened since begining of November.
Thanks for your help.

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