Hey guys,
I am attempting to repair my Uncle's PC which is a Dell Inspiron 2320 All In One. It has Windows 7 Home 64 bit installed. The OEM hard drive in the machine is shot and beyond repair, so I had to go out and buy him a new hard drive. I'm attempting to do a clean install on the blank hard drive of Windows 7 Home 64 bit. However, once I get past the "Install Now" option it is telling me to Load Driver. I've tried using all of the discs that came with the machine. Such as the one for Facial Recognition Software as well as the Drivers & Utilities disc. Neither of them are working, I cannot continue with the installation until I give this thing what it wants. Does anybody know what exactly I need? I tried contacting Dell asking them which driver I need, but they were unwilling to cooperate unless I paid them $130 because the machine is out of warranty.
Any assistance would be great, my Uncle is getting impatient and I'm out of ideas how to get around this.
Thanks
I am attempting to repair my Uncle's PC which is a Dell Inspiron 2320 All In One. It has Windows 7 Home 64 bit installed. The OEM hard drive in the machine is shot and beyond repair, so I had to go out and buy him a new hard drive. I'm attempting to do a clean install on the blank hard drive of Windows 7 Home 64 bit. However, once I get past the "Install Now" option it is telling me to Load Driver. I've tried using all of the discs that came with the machine. Such as the one for Facial Recognition Software as well as the Drivers & Utilities disc. Neither of them are working, I cannot continue with the installation until I give this thing what it wants. Does anybody know what exactly I need? I tried contacting Dell asking them which driver I need, but they were unwilling to cooperate unless I paid them $130 because the machine is out of warranty.
Any assistance would be great, my Uncle is getting impatient and I'm out of ideas how to get around this.
Thanks