Hello to all you smart cookies out there.
I have been doing a bit of research about the topic but either I'm not finding it or I'm oblivious to the answer that is in front of me.
Here's the set-up: I am administering to a number of MS exchange accounts inside of a small company. The problem that I am having is with 2 of our "bulk access" accounts (e.g. 2 email accounts that 8 people/devices have regular access to).
Something in this setup has resulted in several thousand conflicts and sync issues being generated (about a hundred each day). The reason for this , I am fairly certain, is because of the number of people/devices that are synching with the account every second. That I cannot temporarily resolve.
What I would like to find out, however, is whether these emails are all duplicates and can therefore be safely removed, or whether some of these might not have made it into the inbox...
For the personal email accounts, it is a fairly simple process to see if emails are missing or present, but manually cross-checking for these 2 accounts is not possible. Here are some numbers to help you understand the problem:
Averaged over both accounts (WARNING THIS MAY MAKE YOU CRINGE)
Sync Issues
-> Conflicts: 4567 (generally about 4 per "real" email)
-> Local Failures: 67
-> Server Failures: 0
The fact that I'm getting no server failures tells me that the problem is entirely local.
Anybody know if these will all just be duplicates in the Conflicts folder or are there some emails not making it to the inbox?
In any case, thanks for any eventual help that I may get. :thumb:
I have been doing a bit of research about the topic but either I'm not finding it or I'm oblivious to the answer that is in front of me.
Here's the set-up: I am administering to a number of MS exchange accounts inside of a small company. The problem that I am having is with 2 of our "bulk access" accounts (e.g. 2 email accounts that 8 people/devices have regular access to).
Something in this setup has resulted in several thousand conflicts and sync issues being generated (about a hundred each day). The reason for this , I am fairly certain, is because of the number of people/devices that are synching with the account every second. That I cannot temporarily resolve.
What I would like to find out, however, is whether these emails are all duplicates and can therefore be safely removed, or whether some of these might not have made it into the inbox...
For the personal email accounts, it is a fairly simple process to see if emails are missing or present, but manually cross-checking for these 2 accounts is not possible. Here are some numbers to help you understand the problem:
Averaged over both accounts (WARNING THIS MAY MAKE YOU CRINGE)
Sync Issues
-> Conflicts: 4567 (generally about 4 per "real" email)
-> Local Failures: 67
-> Server Failures: 0
The fact that I'm getting no server failures tells me that the problem is entirely local.
Anybody know if these will all just be duplicates in the Conflicts folder or are there some emails not making it to the inbox?
In any case, thanks for any eventual help that I may get. :thumb: