non functional start menu?

Windows7 Home on Sony VAio start menu will not load "pin to start menu" icons, or bookmarks on task bar? I have done multiple maintenance to no resolution, registry cleans, defrag, chkdsk etc. Maintenance Diagnostic will not run in elevated mode and gives error 0x8008010E

There is not a system disk available, only a recovery DVD x 3. Attached 1 img for sony error.

Suggestions welcome, and thanx in advance.

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