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memory upgrade

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Toshiba satellite L670 laptop memory DDR3 8500 memory upgrade to 8 gig max. bought 2 x 4gb upgrade memory modules which are the correct specification according to toshiba, but when inserted will not boot. When I put original module in slot A and new module in slot B it boots displaying correct memory readout, 2gb slot A original + 4 gb new module in B slot. If you try and reverse modules boot fails, so unable to run full 8gb upgrade modules. Anybody got any ideas??
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