Hi, I am a first time poster so my apologies if i leave out any vital information but i'll try to be as complete as possible!
I have a 2 year old HP pavillion dv7 4090eb running windows 7 Home Premium.
I wiped it clean and reinstalled windows using the factory restore thingy.
specs:
Processor -- Intel i7 Q720 @ 1.60Ghz
Ram -- 6GB
Graphics -- ATI Mobility Radeon HD 5650
HDD -- 750.0 GB - SATA-150 - 5200.0 rpm
What i have done since i restored it:
I removed a bunch of HP bloatware that didn't look like it could do any harm what so ever by uninstalling it (hp mediasmart video, cyberlink labeling, etc...
I installed a few basic programs like chrome, vlc, winrar, etc...
Reason i restored it to factory in the first place:
It used to have heat issues because the fan got clogged up by dust. It was still under warranty so i had it checked out and they replaced the entire cooling assembly. Ever since then my laptop has been cutting out(like pulling the plug from a desktop). It generally happens at crucial moments when i'm asking relativly high processing power and RAM (using matlab or World of Tanks) (15-20%CPU 3-3.5GB RAM). So i pretty much wanted to rule out if it was a software issue or not.. (its not cause it still cuts out randomly)
Note: This isn't related to the laptop overheating since it does it wether its hot or not. (unless they didn't fix a faulty Temp Sensor near the CPU wich i would have no clue on how to figure that out)
The issues i'm facing:
Since the factory reset, Windows defender has been giving issues that it stopped because of a problem. When clicking "Start now" it seems to be trying to do something but after a while it returns:
Faultcode: 0x800705b4, says something about the Time-out period being passed. (srry i'm running a dutch windows)
Second issue: The second problem is that my windows update refuses to do anything, when I try to manually search for updates, it immediatly gives me a message saying the windows update service isn't active. However, when going to the services.msc, status = started.
What i then tried is to just overrule all of this and download the windows service pack from the microsoft website... but.. this messed stuff up even more, it starts alright, but then it crashes very early on in the installation process, (i can't give the exact error since i don't want to recreate it, last time it broke my internet somehow, i'm running on google's DNS server right now, (only way i was able to fix it) (also any other downloads from the microsoft site fail very early on in their process)
If anyone could try and help me out here i would appreciate it a lot!
I have a 2 year old HP pavillion dv7 4090eb running windows 7 Home Premium.
I wiped it clean and reinstalled windows using the factory restore thingy.
specs:
Processor -- Intel i7 Q720 @ 1.60Ghz
Ram -- 6GB
Graphics -- ATI Mobility Radeon HD 5650
HDD -- 750.0 GB - SATA-150 - 5200.0 rpm
What i have done since i restored it:
I removed a bunch of HP bloatware that didn't look like it could do any harm what so ever by uninstalling it (hp mediasmart video, cyberlink labeling, etc...
I installed a few basic programs like chrome, vlc, winrar, etc...
Reason i restored it to factory in the first place:
It used to have heat issues because the fan got clogged up by dust. It was still under warranty so i had it checked out and they replaced the entire cooling assembly. Ever since then my laptop has been cutting out(like pulling the plug from a desktop). It generally happens at crucial moments when i'm asking relativly high processing power and RAM (using matlab or World of Tanks) (15-20%CPU 3-3.5GB RAM). So i pretty much wanted to rule out if it was a software issue or not.. (its not cause it still cuts out randomly)
Note: This isn't related to the laptop overheating since it does it wether its hot or not. (unless they didn't fix a faulty Temp Sensor near the CPU wich i would have no clue on how to figure that out)
The issues i'm facing:
Since the factory reset, Windows defender has been giving issues that it stopped because of a problem. When clicking "Start now" it seems to be trying to do something but after a while it returns:
Faultcode: 0x800705b4, says something about the Time-out period being passed. (srry i'm running a dutch windows)
Second issue: The second problem is that my windows update refuses to do anything, when I try to manually search for updates, it immediatly gives me a message saying the windows update service isn't active. However, when going to the services.msc, status = started.
What i then tried is to just overrule all of this and download the windows service pack from the microsoft website... but.. this messed stuff up even more, it starts alright, but then it crashes very early on in the installation process, (i can't give the exact error since i don't want to recreate it, last time it broke my internet somehow, i'm running on google's DNS server right now, (only way i was able to fix it) (also any other downloads from the microsoft site fail very early on in their process)
If anyone could try and help me out here i would appreciate it a lot!