My aunts Sony Vailo laptop was having an update when it starts up now there is a screen that says, "Windows faled to start. A recent hardware or software change mght be the cause." Then t asks if i want to launch startup repar or windows normally.
If click launch startup repair it says "windows is loading files" loads one bar but on the second one it only loads halfway then says, "Windows has encountered a problem communicating with a device connected to your computer Status 0xc00000e9 Info: an unexpected I/O error has occured."
If I click launch normally it goes to the windows symbol and just stays there and never changes.
I have tried f8 and clicked repair or safe mode and all the other options but none seem to work...
When click safe mode it says loading windows files but stops at aswRvrt.sys and just stays there saying please wait...
I tried f2 turning off devices some websites said
I tried using a windows 7 recovery disk but it does not even load it just shows a black screen with a blinking text line then continues to do what it normally does.
If click launch startup repair it says "windows is loading files" loads one bar but on the second one it only loads halfway then says, "Windows has encountered a problem communicating with a device connected to your computer Status 0xc00000e9 Info: an unexpected I/O error has occured."
If I click launch normally it goes to the windows symbol and just stays there and never changes.
I have tried f8 and clicked repair or safe mode and all the other options but none seem to work...
When click safe mode it says loading windows files but stops at aswRvrt.sys and just stays there saying please wait...
I tried f2 turning off devices some websites said
I tried using a windows 7 recovery disk but it does not even load it just shows a black screen with a blinking text line then continues to do what it normally does.