I just got this new Toshiba and when I turned it on the first thing that popped out was a black screen with a blue square in the middle asking me for a password, and the person that I got it from said she doesn't knoe the password that goes in there, that she used the laptop for like 4 times and this screen showed up and doesn't knoe how to unlock it so im trying to help her unlock it but I need help I don't knoe what to do either if anyone has any ides how to unlock it let me knoe.
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