My desktop Windows 7 PC is sick. When it finishes booting the log in page is displayed but only one user name is displayed, and the password (that my wife had taped to the display) is declined. There is no "Guest Account" or "Administrator Account" option displayed.
So far as I can tell, the only solution is to treat it like a lost password and re-install Windows using the format option which I believe means losing all files including all data files. Someone please tell me this ain't so!
JO
So far as I can tell, the only solution is to treat it like a lost password and re-install Windows using the format option which I believe means losing all files including all data files. Someone please tell me this ain't so!
JO