Hi, my Windows 7 says DirectDraw and Direct3D are unavailable and I've been trying to install them with the web installer. But every time I try it shows me this message:
Error - An internal system error occurred. Please refer to DXError.log and DirectX.log.
So I looked at DirectX logs and it says:
***** DXWSETUP *****
05/18/13 09:50:35: DXWSetup: WinMain()
05/18/13 09:50:35: DXWSetup: Installing on Windows 6.1.7601
05/18/13 09:50:35: DXWSetup: Unable to get Version on target file C:\Windows\system32\directx\websetup\dsetup.dll
05/18/13 09:50:35: DXWSetup: Installed file C:\Windows\system32\directx\websetup\dsetup.dll
05/18/13 09:50:35: DXWSetup: Unable to get Version on target file C:\Windows\system32\directx\websetup\dsetup32.dll
05/18/13 09:50:36: DXWSetup: Installed file C:\Windows\system32\directx\websetup\dsetup32.dll
05/18/13 09:50:36: DXWSetup: GetDXVersion(): Unable to get RC string from registry.
05/18/13 09:50:36: DXWSetup: DirectX Version: 4.09.00.0904.00
05/18/13 09:50:36: DXWSetup: Setup Version: 4.09.00.0904.00
05/18/13 09:50:44: DXWSetup: Deleted file C:\Windows\system32\directx\websetup\dsetup.dll.
05/18/13 09:50:45: DXWSetup: Deleted file C:\Windows\system32\directx\websetup\dsetup32.dll.
05/18/13 09:50:45: DXWSetup: Deleted file C:\Windows\system32\directx\websetup\inseng.dll.
I've been searching through every forum that shows up to this problem but for some reason I can't fix it. I don't know why the log says installing on Win6. It's definitely win7 and diagnostics say its DirectX ver 11.
Error - An internal system error occurred. Please refer to DXError.log and DirectX.log.
So I looked at DirectX logs and it says:
***** DXWSETUP *****
05/18/13 09:50:35: DXWSetup: WinMain()
05/18/13 09:50:35: DXWSetup: Installing on Windows 6.1.7601
05/18/13 09:50:35: DXWSetup: Unable to get Version on target file C:\Windows\system32\directx\websetup\dsetup.dll
05/18/13 09:50:35: DXWSetup: Installed file C:\Windows\system32\directx\websetup\dsetup.dll
05/18/13 09:50:35: DXWSetup: Unable to get Version on target file C:\Windows\system32\directx\websetup\dsetup32.dll
05/18/13 09:50:36: DXWSetup: Installed file C:\Windows\system32\directx\websetup\dsetup32.dll
05/18/13 09:50:36: DXWSetup: GetDXVersion(): Unable to get RC string from registry.
05/18/13 09:50:36: DXWSetup: DirectX Version: 4.09.00.0904.00
05/18/13 09:50:36: DXWSetup: Setup Version: 4.09.00.0904.00
05/18/13 09:50:44: DXWSetup: Deleted file C:\Windows\system32\directx\websetup\dsetup.dll.
05/18/13 09:50:45: DXWSetup: Deleted file C:\Windows\system32\directx\websetup\dsetup32.dll.
05/18/13 09:50:45: DXWSetup: Deleted file C:\Windows\system32\directx\websetup\inseng.dll.
I've been searching through every forum that shows up to this problem but for some reason I can't fix it. I don't know why the log says installing on Win6. It's definitely win7 and diagnostics say its DirectX ver 11.