Her laptop was going extremely slow and I installed Comodo Firewall (just the firewall) and SUPERantispyware. I restarted her computer, went into safemode and started the antispyware, it found 420 and proceeded to remove them all, after restart the screen went black immediately, didnt even show the loading screen.
After removing the battery to force it to shut off it started up but then the screen would freeze during startup and some of the desktop icons were blank pages. I restarted in safemode to remove both programs but it is still screwing up. I tried to restore it to a previous date but every time I do I get a blue screen and it reboots.
Someone on Yahoo Answers suggested opening it up to remove the RAM and restart the comp and if I hear it beeping then we know it's not the Mobo and it would also do something else with the RAM (Y!A deleted my question so I can't simply look back), I did this and it beeped, I reinserted the RAM (it has only one stick) and the same problem occurred.
She has Windows 7 on her Pavilion G6.
After removing the battery to force it to shut off it started up but then the screen would freeze during startup and some of the desktop icons were blank pages. I restarted in safemode to remove both programs but it is still screwing up. I tried to restore it to a previous date but every time I do I get a blue screen and it reboots.
Someone on Yahoo Answers suggested opening it up to remove the RAM and restart the comp and if I hear it beeping then we know it's not the Mobo and it would also do something else with the RAM (Y!A deleted my question so I can't simply look back), I did this and it beeped, I reinserted the RAM (it has only one stick) and the same problem occurred.
She has Windows 7 on her Pavilion G6.