I was using the free version as a trial. It worked well for a while then quite working because free trial was up. I was labeled as a power user because I have multiple monitors. I have purchased the pro version but now the client computer will not connect to the computer with the license. It comes and goes. It will show up as connected for a few seconds then shows there are no other computers connected. The main computer shows the client computer all the time but will not allow me to mouse over to the other computer. Also the screen does not dim as it did with the free version. I have tried all the trouble shooting tips in the manual but none fixed the problem.
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