Hello, Please help. I can not run a windows update and the update history is blank. There is constantly an error in the bottom right of the screen that the last back up failed. When I try to run the windows update it says "windows update cannot check for updates, because te service is not running. You may need to restart your computer." Restarting does not change anything. Also when I hook up my iphone to the usb port it does not seem to see it. Nothing happens. One of your volunteers "someguy" I think it was helped me restore my computer from a bad virus like a year ago and I don't think windows has been able to update since then. It was that redirect virus if that helps.
Thanks in advance for any help you can give me.
Thanks in advance for any help you can give me.