Kernal power error 41 random shutdown, windows update won't install, USB freezes rand

May 26, 2017, 6:21 am

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≪ Previous: Failed update lost drive space?

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So I've had been having a few problems with my custom PC for a while. Firstly I should probably explain that it has been randomly shutting down with kernal power error 41 - even after I've basically replaced all hardware components. It used to be related to overheating before replacing the components but now it shuts down when its only been on for a minute or so sometimes. I've taken it to a PC repair guy and he couldn't figure out why this keeps happening (he did clean out and reset my PC components and it started happening less often).

Lately my USB keyboard and mouse randomly freeze and don't respond (although they still get power as they are lit up). Usually I can just restart and they're fine again but the last time I went to manually restart the shutdown button wasn't working properly - the screen would go blank then come up frozen exactly as it was. I even turned it off from the power switch and left it for 15 minutes and when i turned it back on it STILL came up frozen as it was... Eventually it restarted after a few tries, no idea why.

Since I have reinstalled windows 7 (to be sure it wasn't a problem with the OS) windows update KB3109103 won't install even when I download it and try and install it manually. I'm pretty sure I also had an issue before reinstalling the OS with some windows updates not installing (360 security always came up with the same security patches from 2014/15 every time i restarted). Also since I reinstalled it, on start up/restart it occasionally comes up with a screen similar to the 'start windows normally/start windows in safe mode' etc. asking me to select between 2 'Windows 7' options (i always just select the top one) - the first time I reinstalled windows 7 it didn't work so I did it again and it worked fine (unsure if this is related to any of the problems at all).

Finally, yesterday taskeng.exe kept popping up quickly as a blank (I think) cmd prompt window - I scanned for malware and viruses and doesn't seem to be infected - file location is in system32.

Event log critical errors include
41 Kernal-Power (4 in last 7 days)
Event log errors include:
3 Kernal-EventTracing (7 in last 7 days)
20 WindowsUpdateClient (4 in last 7 days)
1000 ApplicationError (1 in last 7 days)
1001 BugCheck (3 in last 7 days)
6008 EventLog (4 in last 7 days)
7001 Service Control Manager (10 in last 7 days)
7026 Service Control Manager (1 in last 7 days)
10010 DistributedCOM (1 in last 7 days)
10016 DistributedCOM (6 in last 7 days)

Any help would be greatly appreciated.

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Windows 7 and old Skype version

May 26, 2017, 9:43 am

≫ Next: Slow Laptop Computer

≪ Previous: Kernal power error 41 random shutdown, windows update won't install, USB freezes rand

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I am currently using the latest version of Skype on my office computer, but after the Exchange migration, Skype stopped working (unable to connect error). The tech team said they are looking into it.

I am unable to make calls using Skype's web version. Is it safe to install an older version of Skype? I found the installers at oldversion.com. If yes, which version would work best with Windows 7.

Thanks!

Slow Laptop Computer

May 26, 2017, 9:58 am

≫ Next: HP pavilion white square in screen

≪ Previous: Windows 7 and old Skype version

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My Samsung laptop is nearly five years old. Operating system is Windows 7. For a few weeks now trying to start the computer has become very slow. I turn on and nothing happens. Just a black screen. Occasionally a message to say there has been a drive read error, press cont-alt-delete to restart. I do so and get another black screen or perhaps the message again. Today I repeated the process I guess about 12 times before eventually windows started to boot up very slowly compared to how it used to be.

The next hurdle is connecting to the Web. I try to open Google Chrome or Internet Explorer (both the latest versions available for Windowes 7) then another long wait before I can access Web pages. In all about 25 minutes from turning on the computer to accessing the Web.

From this point the situation is not too bad. I have a good broadband connection and pages load quickly. If I leave the computer for say half an hour, not having turned it off, when I try again to access the Web it is a slow process though not as bad as at the time of the original start. My computer had six GB of RAM. My anti virus scans find no viruses or malware.

I do not have windows OS installation disk but Samsung has a recovery mode that allows the system to be restored. The OS recovery solution plus a load of junk is on one of the virtual drives. I thought about trying this. It is however not always possible to access the recovery mode as the computer has difficulty starting anyway.

I think the hard drive needs to be replaced. If so I would then have to buy an OS installation disk. Quite a lot of expense for an old computer.

Any advice would be appreciated. Thanks in advance.

HP pavilion white square in screen

May 29, 2017, 2:00 am

≫ Next: taskeng.exe popping up - cannot DL any help software?

≪ Previous: Slow Laptop Computer

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Hello good people!
I have a hp pavilion g6 2305 tx laptop. Recently I am seeing a small white box appearing at the left side of the screen. I ran some run command and found out that C:\Windows\Logs\CBS\CBS.log is missing or corrupt

I saw a thread in your forum a similar one which was closed

what should I do?


[IMG]file:///C:/Users/USER/Downloads/this.jpg[/IMG]

taskeng.exe popping up - cannot DL any help software?

May 29, 2017, 8:45 am

≫ Next: Company laptop security

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Hi,


My turn in the forum...

So taskeng.exe keeps popping up every 10 minutes or so. Seems to be
blank, just annoying, and I am sure I have some sort of malware infected.

Crazy thing, is I have tried DL'ing things like Microsoft Security Essentials,
Microsoft Safety Scanner, as well as other anti-malware software from 3rd party sites, and I cannot DL ANYTHING! It starts, but then goes nowhere.

2 ideas, that may help someone diagnose my problem.

1) McAfee is sending "about to expire" notices, even though I never bought,
or activated their software. (it was preloaded) I am using 360 Total Security
for what it's worth.

2) I recently DL'd a few MP3s. (I know, probably the villain...)

Windows 7 Professional - 64 bit - SP1


Thanks in advance!!

Company laptop security

May 31, 2017, 8:41 pm

≫ Next: How Much RAM Do I have ?

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Hello,

I have a company laptop that is pretty decked out. It's one of the new dell xps. I'd like to do some gaming on it while traveling and such, but my company has some hefty security that won't let us install anything at all. My solution around it is to install windows on an external usb hard drive and boot from that. I probably would remove the company hard drive from the laptop just because I'm worried that they could somehow log my behavior while on the usb hard drive. Would my company still be able to track my behavior if i did this? I mean if I'm not booting from their drive, how could they track me? Is it necessary to even remove the company drive?

How Much RAM Do I have ?

May 31, 2017, 10:16 pm

≫ Next: Is There Another Attempt To Stealth Force Win 10?

≪ Previous: Company laptop security

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I am using Win 7.

I have 2 GB Ram , Quantity : 2 , DDR2

How Much RAM I have actually ?

See attached Image.

Attached Thumbnails

 

Is There Another Attempt To Stealth Force Win 10?

June 3, 2017, 4:04 pm

≫ Next: Do you know a good virtual CD program?

≪ Previous: How Much RAM Do I have ?

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I may have misread something on another thread (that I can't find right now), but I want to make sure. I thought IO read that someone had recently be forced into Win 10 via Windows Update without their prior knowledge. I also saw a mention of something called 'never 10'.

I have GWX Control Panel installed, but it seems this variant bypasses that. If I ever go 10 it MUST be by my choice alone. I do not want it to be snuck in via an update.


So, is there? If so, what do I look for and how do I avoid it?

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Do you know a good virtual CD program?

June 3, 2017, 8:43 pm

≫ Next: Cannot clone or install Windows 7

≪ Previous: Is There Another Attempt To Stealth Force Win 10?

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One that lets you create virtual copies of physical CD you can put in virtual CD/DVD/ drives. I had one called virtual drive, but not all my CD/DVD's would work with it. I'd put them in the drives and wouldn't see them/react. I hope the newer ones can recognize more CD/DVD's.

Cannot clone or install Windows 7

June 5, 2017, 5:51 pm

≫ Next: SQL Server 2012 Compatibile Error

≪ Previous: Do you know a good virtual CD program?

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I have an Alienware M18x R2 running Windows 7 Professional SP1 and would like to clone my mSata SSD to a new higher capacity HHD. Currently my boot drive is an mSata SSD 120GB. I basically have only AutoCad, BlueBeam PDF editor & MS Office installed. However, I am out of space. I have a newer 1TB HDD installed that I have been using to as backup, that I have formatted and would like to clone my drive to this drive. I actually have 2 smaller HDDs as well and did successfully clone my drive to a 150 GB drive. I wanted to use my newer drive however. I have tried with partitioning to 200GB and also partitioning the whole drive. Every time I try to boot I get various different boot errors.

0xc0000221
oxc000007b
0xc00000e9
0xc000014c

I had this computer built for me about a year ago in another state. I dont have the windows CD, but I do have a bootable USB with Windows 7 Professional that I've used in the past with a different product key. I tried installing from this ISO file and still get the same errors.

I have formatted the drive various times and also did a disk check with no errors. Also check all my sata connections and everything is connected correctly.

I'm still using Windows 7 because its required for an Add-on that I use with AutoCad. I was hoping clone this drive to a partition on the 1TB HDD, then 1 more partition for Windows 10 for personal use.

Please help me troubleshoot. I've been working on this for a week now to no avail. :sad:

SQL Server 2012 Compatibile Error

June 6, 2017, 11:36 pm

≫ Next: Forcing a screensaver to run

≪ Previous: Cannot clone or install Windows 7

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I was trying to install Sql Server 2012 on my pc but its is giving an error
Operating system does not meet min requirement.......
any other software works perfectly on my laptop but sql server 2012 or 2014 is not working. I have download that software from Mircrosoft official website but still unable to install it..
is there any solution other than changing operating system.

Attached Thumbnails

 

Forcing a screensaver to run

June 7, 2017, 6:36 am

≫ Next: Invalid regcode failer

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Got a bit of a problem with a display machine.

We have a machine running a program, but we want the screensaver to still work, basically we want the screensaver to fire up, unless there's input from either the mouse of keyboard. At the moment this isn't happening, as long as the program is running, the screensaver fails to start.

Is there a way around this?

Invalid regcode failer

June 10, 2017, 6:12 am

≫ Next: [SOLVED] Connecting PC to TV via HDMI cable with problems...

≪ Previous: Forcing a screensaver to run

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when i tried to Authenticate my fl studio 12 verification code for my account said it was incorrect. but i tried with different passwords i knew but it just would not work. :banghead:

[SOLVED] Connecting PC to TV via HDMI cable with problems...

June 12, 2017, 1:18 pm

≫ Next: Stopping windows from going to sleep

≪ Previous: Invalid regcode failer

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So I connected my PC to my new TV via a HDMI cable in order to watch a video file I have on my PC on my TV. I did this all the time with no problems on my previous TV.

The screen shows up just fine but I cannot see the taskbar, or the start button. I changed the screen resolution to the recommended setting and still the problem persists...





...any ideas?

Stopping windows from going to sleep

June 12, 2017, 9:55 pm

≫ Next: "No signal"

≪ Previous: [SOLVED] Connecting PC to TV via HDMI cable with problems...

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I want to do this to save power, but sometimes I don't want Windows to go to sleep, but it can't seem to recognize when those times are. It goes to sleep some times such as: making a backup of the hard drive, doing a several hour long virus scan, downloading something huge, defragging. It's supposed to go to sleep when the computer is idle, I believe, but it doesn't.

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"No signal"

June 15, 2017, 1:00 pm

≫ Next: CHKDSK fixed things after a forced reboot; should I restore from backup?

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I was doing my usual day-to-day activities the other day that I'd been doing for over a year now and never came across problems as it is just gaming and general web browsing. Yesterday(from writing this post) I went to shut down my computer and it said it was going to do some updates so I left it and went out. When I came back and powered it up the computer just went through the normal boot up procedure except this time it didn't beep and then once it would usually allow me to log in it just powered off and said no signal on the screen. I tried to fix this problem myself by taking the ram out and cleaning it and also by securely pressing in the gpu but neither worked. I watched a bunch of ways to fix it but none worked. It either made the problem worse or slightly better but no clear fix. At the moment it powers on and the screen takes me to the options of safe mode or normal. All uses of safe mode work fine but once I try a normal startup it loads for a few seconds then says no signal and powers off again. I've tried restoring to a previous backup before the update and it runs into an error... So any help or ideas on how to solve this? I have Windows 7 64x professional, with an ASUS P5Q PRO TURBO motherboard and a Nvidia GTX 650 gpu. Please help 😩

CHKDSK fixed things after a forced reboot; should I restore from backup?

June 16, 2017, 3:13 am

≫ Next: Need help recovering Missing CSI Winning Component Keys

≪ Previous: "No signal"

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I'm running Windows 7 on a mission-critical business computer. I have an image of the system from a few weeks ago and I'm trying to decide if I should restore the OS drive from the backup or not. It wouldn't be disastrous to do so since most of the user data is on another drive but it would be considerably time-consuming.

The issue is that a couple days ago I remoted into the machine and encountered issues with Explorer crashing. I couldn't remotely do Start > Shutdown so I remotely did a forced Reboot. (I've since resolved the cause.)

Afterwards, I ran CHKDSK and it found some errors, which it said it corrected. Here's the report it produced (from Wininit in Event Viewer):

==========================================

Checking file system on C:
The type of the file system is NTFS.
Volume label is OS-Apps.


A disk check has been scheduled.
Windows will now check the disk.

CHKDSK is verifying files (stage 1 of 3)...
Cleaning up instance tags for file 0x1cf96.
423936 file records processed.
File verification completed.
1754 large file records processed
0 bad file records processed.
2 EA records processed.
94 reparse records processed.
CHKDSK is verifying indexes (stage 2 of 3)...
543478 index entries processed.
Index verification completed.
0 unindexed files scanned.
0 unindexed files recovered.
CHKDSK is verifying security descriptors (stage 3 of 3)...
423936 file SDs/SIDs processed.
Cleaning up 613 unused index entries from index $SII of file 0x9.
Cleaning up 613 unused index entries from index $SDH of file 0x9.
Cleaning up 613 unused security descriptors.
CHKDSK is compacting the security descriptor stream
59772 data files processed.
CHKDSK is verifying Usn Journal...
35925360 USN bytes processed.
Usn Journal verification completed.
CHKDSK discovered free space marked as allocated in the
master file table (MFT) bitmap.
Correcting errors in the Volume Bitmap.
Windows has made corrections to the file system.

445611007 KB total disk space.
202775588 KB in 332027 files.
180144 KB in 59775 indexes.
0 KB in bad sectors.
540799 KB in use by the system.
65536 KB occupied by the log file.
242114476 KB available on disk.

4096 bytes in each allocation unit.
111402751 total allocation units on disk.
60528619 allocation units available on disk.

Internal Info:
00 78 06 00 83 fa 05 00 1c b2 0a 00 00 00 00 00 .x..............
4f 02 00 00 5e 00 00 00 00 00 00 00 00 00 00 00 O...^...........
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................

Windows has finished checking your disk.
Please wait while your computer restarts.

==========================================

Note that I have not yet run CHKDSK a second time. Obviously, if it still shows it finds errors and corrects them, I will have to restore from backup. But if it comes out clean on the next CHKDSK, would you leave it?

Or should I go ahead with a restore now?

Thanks!

Need help recovering Missing CSI Winning Component Keys

June 16, 2017, 11:10 am

≫ Next: Logon Screen Saver Is Not Responding

≪ Previous: CHKDSK fixed things after a forced reboot; should I restore from backup?

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Hello all!

I'm having some trouble with Windows Update, specifically with KB4019264 and KB4019265, and now KB4022719. I'm assuming it may have something to do with these 208 missing CSI Wining Component Keys I just found out are missing. It seems for now that the Monthly Quality Rollups for Windows 7 (x64) updates are the only updates failing, as everything else seems to update successfully.

For the past month or so I have tried numerous suggestions, such as running the MS Readiness Tool, MS FixIt, renaming the SoftwareDistribution folder etc., yet they have failed every time at resolving this issue. From reading, I gather I need to provide a source to recover these missing CSI files. I have another PC with all current Window's updates running W7 Pro x64. I just need instructions on what I need to copy over, or where to start.

If it helps, below is the output from SFCFix. I also uploaded the CBS folder to Dropbox if anyone cares to take a look at it. Here is the link: Dropbox - CBS.zip

Thanks in advance for any help or suggestions!

SFCFix version 3.0.0.0 by niemiro.
Start time: 2017-06-09 18:14:17.614
Microsoft Windows 7 Service Pack 1 - amd64
Not using a script file.

AutoAnalysis::
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-s..inboxgames-freecell_31bf3856ad364e35_6.1.7600.16385_none_b466b741b68bd29a\FreeCell.exe
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-s..iuminboxgames-chess_31bf3856ad364e35_6.1.7600.16385_none_d0c99374981840d5\Chess.exe
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-s..nboxgames-solitaire_31bf3856ad364e35_6.1.7600.16385_none_d1124c00155dfd14\Solitaire.exe


SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 3
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 0
SURT total detected corruption count: 208
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.


Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2017-06-09 18:28:45.334
----------------------EOF-----------------------

Logon Screen Saver Is Not Responding

June 17, 2017, 8:22 pm

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Dell Optiplex 745 SSF Vista Premium SP2

I've developed an unusual problem. When the computer is idle for some time, the monitor goes black and there are the usual Windows logos floating about the screen, as normal.

More recently, about half the time, the monitor screen will go black and then switch to white. When it is white, there is the eternity wheel going round and round. The monitor continues to switch from black to white every few seconds. It will do this indefinitely unless I intervene.

If I press a keyboard key, I will get the message shown in the attached picture. When I clear the message away, things go back to normal.

I have made no changes to the Logon Screen Saver. As a matter of fact, I have never set up a screen saver, logon or otherwise. What could be causing this problem and how do I fix it?

Attached Thumbnails

 

Issues after Windows Update due to bad .NET update?

June 19, 2017, 4:00 pm

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A few days ago I updated all my office computers and my home computer with whatever Windows Update was currently feeding. (I do this pretty frequently.)

I'm running Windows 7 64-bit on all the machines.

The update list had a few items under Important checked and one item under Important not checked, which was a .NET update. I installed what was checked, rebooted, then installed the .NET update. I did this on all the machines.

Very soon after, two separate issues arose.

The first was that remoting into two different office machines from home with TeamViewer resulted in Windows Explorer crashing on the computer I was remoting into. It happened only after an initial new connection with TeamViewer. It happened often, but not every single time I connected. I kept replicating the issue over a few days. In all instances, after the hang, once I told it to restart Windows Explorer it did so successfully and then worked fine for the rest of the remote session.

The second was that on my home computer, which hadn't exhibited any other issues, my Snagit stopped launching. The icon was there in the notifications tray but clicking on it just made it disappear. I did an uninstall and downloaded the current version, but when I went to run the executable to install it the darndest thing would happen: absolutely nothing.

I emailed Techsmith tech support about the Snagit issue, and here's what they wrote back:

=============

Hello,

This may be caused by a recent Windows update that was pushed to Windows 7 machines, and included a bad copy of the Microsoft .NET Framework. Can you please try the following and see if it helps?

- Open your control panel > programs and features > view installed updates
- Locate the update that includes the .NET Framework 4.7 (KB3186497)
- Remove the update
- Reboot the computer, and see if it works.

If it does work, you can try downloading and reinstalling the .NET Framework using this link: https://www.microsoft.com/en-us/down....aspx?id=55170

Please let me know if you have any questions.

Kind Regards,
Nate
Senior Support Specialist
TechSmith Corporation

=============

Naturally, I immediately realized it's very likely that a bad .NET update could be the cause of the TeamViewer/Explorer issue as well.

And, naturally, I immediately tried to search the web for reports of a bad .NET installation before diving into doing what was suggested.

But I found absolutely nothing.

I'm wondering if anyone here has heard anything about this being an issue.

And, either way, what I really want to ask is if you'd suggest I do what they said, or just wait for Microsoft to issue a fixed update, or maybe just do the uninstall of the most recent .NET update and then wait for Microsoft to issue a new update -- or just go ahead and do all the steps they suggested.

EDIT: What's the chance this has caused corruption that warrants a restore of the OS drives from image backups? (These are mission-critical business machines here.)

Thanks!